Share this article Share this article DENVER, April 20, 2021 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global digital Customer and Employee Experience as a Service (CXaaS) partner for many of the 'world's most iconic and disruptive brands', and NXT Generation Training announced today its partnership to deliver TTEC's patent-pending Humanify ® DEI+ BOT. This innovative AI-enabled solution is focused on diversity education and trains learners on empathy, communication bias, and inclusion. The Humanify ® DEI+ BOT blends machine and human learning to give learners a baseline understanding of bias and diversity by listening to user responses and then providing measurable feedback and real-time coaching to improve the quality and outcomes of conversations. Combined with immersive dialogue, role-playing, and hands-on exercises, the Humanify