Retail stores rethink self-checkout
Retailers in Europe, like Booths, and the United States, like Walmart, are pulling back on having self-checkout in light of complaints and shoplifting.
Source: cnn.com
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Retailers in Europe, like Booths, and the United States, like Walmart, are pulling back on having self-checkout in light of complaints and shoplifting.
Booths said it feels customers get a better experience at manned checkouts and have released a list of stores which will see its self-service checkouts cut.
By Nathaniel Meyersohn, CNN
New York (CNN) — The backlash against self-checkout is growing, and stores are starting to dial back on the technology after it exploded over the past few years.