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ahead on cnn newsroom. hundreds if not thousands of americans who are stranded all across the nation are unable to get home. i have no clothes. i have nothing. i have no way to get home. i m beyond frustrated. it hurt because i can t see my dad. i ve lived here my entire life. i remember the blizzard of 77. it was worse. anyone who declares victory and says it s over, it s still a dangerous situation to be out. announcer: live there loren done, this is cnn newsroom with max foster and bianca nobilo. it is tuesday, december 27th. 9 a.m. here in london. 4 a.m. here on the u.s. east coast where thousands of people are stranded at airports after months of arctic storms that pummelled much of the country over the holiday weekend. if you re planning to travel into the new year holiday you could be impacted. the flight tracking website flight aware shows more than 2700 total cancellations occurred in the u.s. today and of those 90% are southwest airlines fligh ....
followening dangerous conditions in new york as night falls and the governor is appealing for federal help. miguel marquez is joining us not far from buffalo. miguel, what is happening on the ground? reporter: just a nightmare. buffalo is a city used to big storms. this is something they have never seen before. 27 people inn erie county new york dead from this storm and authorities are concerned going through homes and cars abandoned and start to clear the snow. massive amounts of snow they will find more people who are dead. the airport is shut down. they re not expected to open until wednesday. it is just an absolute disaster that officials there are only beginning to grapple with. the ability to clear the roads, this is a no drive zone in buffalo in many surrounding communities. thousands of people without power and the governors of new york say it is not over yet. the storm is coming back. we re expecting another six to 12 inches and in the south towns of southe ....
The call line is busy so it s giving you a busy tone so not being able to communicate with a single person about what you re going through or how you can fix the situation, i think that has to be the most frustrating part. reporter: she told me she traveled to take some medical exams and she was hoping to get back well in time to spend the holiday the christmas holiday with her mom. however, she was not able to. the. cnn s lucy cavanaugh has more on the frustration southwest passengers are feeling. i wasn t anticipating a nightmare but it is. reporter: christmas may be over but for thousands of travelers, the nightmare goes on. they canceled our flight and they said they can t help us so we don t know what to do. reporter: southwest airlines at the top of the list for cancellations. the airlines ticketing counter at baltimore s bwi a zoo. denver s even longer. we had to wait in a line that ....
412 of those cancelled flights are from southwest and i want to show you, you can see the massive line of people behind me. that line snaking around the corner, all of these are folks who have been here for hours trying to get their money back from southwest trying to reschedule the flights. the problems here reverberating across the nation. i wasn t anticipating a nightmare but it became a nightmare, it did. reporter: christmas may over but the nightmare goes on. they said they can t help us. reporter: southwest airlines at the top of the list for cancellations. the airlines ticketing counter at baltimore s bwi airport a zoo. denver s lines for the southwest ticket counter worse. we re in a line that s four hours and still in line and nobody is giving us direction on what line to get in. it a total you know what show here. reporter: for those trying to call to rebook, good luck getting through. calling southwest, calling ....
Aunt lived in the same apartment was we did. we don t know if she s alive. the elderly have suffered more than most. when i was fleeing i passed by an elderly home and it was filled with residents. but we couldn t get around to helping they ll. i m sure many were just washed away. second hand clothes and handouts offer a lifeline for those who lost everything. now left to wonder how on earth they are to set about rebuilding their lives. fires continue to burn posing another challenge to rescue teams. across a large coastline the aftermath of friday s earthquake and tsunami remains etched upon the landscape. japan s nightmare goes on. neil connery, itv news. thanks to neil for that report. one megachurch pastor has ....