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Traumatized, lost a loved one or been through something horrific. he grasped for words. his aides say he's trying to con say empathy, not that he's being callous. he has fed into this challenge in conveying empathy in the wake of tragedies. you remember the pictures of him tossing paper towels to the storm victims in puerto rico when he went down to visit. he's made insensitive comments on fwittwitter in the aftermath these tragedies. >> in this case, julie, he went in with that note card, basically reminding him to empathize. the last point on that note card said i hear you. one of the surviv...

President trump note card. five points we can see three of them. the first two is what would you want me to know about your experience. what can we do to make you feel safe. and finally i hear you. outfront senior political analyst, chief political gloria borger. first to you, we are looking at the note card. i think i hear you. as the president had to be reminded to empathize. but the first two questions are spot on or what i think the people in the room wanted asked and people in this town hall want asked tonight as well. >> i think so. in that regard i think the president went out of his wa...

Very moving people. and perhaps he'll find the courage to take some steps in the right direction. maybe not all the steps that we need, but more steps than the nra will allow. and if he does, he'll provide political cover for others to as well. >> you think him coming forward on this would provide enough political cover to buck, for some people to buck the nra? >> yeah, i think that -- i think that it would. i think it would be a risky move for him with his base. i also think as a political matter he would make some inroads in places where he needs to like in suburban areas around the country ...

Legislation. we have legislation to close the background checks. we've been ready. the thing that has changed, as you point out, is the president seems to be changing his tune on this. >> marco rubio, too. you can see marco rubio who had an a plus rating from the nra at least until last night taking a different stance last night, talking about high capacity magazines. >> here is the thing, to the families that have been victimized, not just the families of these terrible tragedies, but the families that irpt that one at a time have seen their loved ones lose their lives in shootings. for those...

Carlisle. he understands the impact. he's not going to make a mistake. >> trish: i'm going to play devil's advocate. think about this. if i know interest rates are going up tomorrow, if i'm a business owner, i'm going to invest today. i'm not going to wait six months or next year. there's an incentive to do it today. but if interest rates stay low for the foreseeable future, why do today what you can do tomorrow? >> it's interesting. someone did a survey for would-be home buyers. the magic number is 5%. you're right. there's the -- there's an intangible. if it feels like you're going up and yo...