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“Regime” And “CCP”: Propaganda Tools For Dissociating A Targeted Nation From Its Government Published: April 9, 2021 Have you ever seen a mainstream news report containing the phrase “the French regime”? How about “the British regime” or “the Australian regime”? If these phrases look a bit odd, it’s because you’ve never seen them written down before. Ostensibly the word simply means “a form of government” or “a government in power”, but it’s generally understood that it’s got a kind of negative connotation to it just because of the way it ten...

PHOTO: Manuel Nägeli I'm passionate about the marketing-led customer experience (MLCX) and have written extensively about why now is the time for marketers to lead CX. Marketers own more of the customer journey, invest more heavily in technology, and have a deeper understanding of the customer than any other business unit, and this has given them the wherewithal to elevate and orchestrate CX throughout the entire B2B organization. But while MLCX is a powerful movement, it isn't always easy for marketers to translate it into reality. When the destination is this ambitious, it can be hard to ...