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Top News In Omnichannel Cloud Saas Solution Today - Breaking & Trending Today

Omnichannel boosts local retail sector

The omnichannel retail model, which integrates all existing shopping platforms, has helped the retail sector outperform many others to become the one with the fastest recovery rate post-pandemic. ....

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Retail Recalibration Key to Success in Hybrid Customer Era

It also revealed a retail landscape where the lines between physical and digital commerce are becoming increasingly opaque and complicated. ....

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BigCommerce Now Available in Google Cloud Marketplace, Giving Enterprise Customers the Power to Modernize Their Ecommerce Platforms and Accelerate Digital Transformation

Global enterprise customers on Google Cloud can now innovate their businesses with an open commerce approach to reach more shoppers, meet cloud committed spend and enable omnichannel programs to drive growth. ....

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Product innovations allowing contact centers to have an approach that simplifies customers lives

Consumption patterns, before but also after purchase, have considerably changed these past few years. The multiplication of channels and, specifically, social media channels, has allowed customers to multiply their interactions, to create new journeys, and to therefore change the trend by taking power over brands. This shuffles the cards. ....

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LiveVoxs New Human Text Initiator (HTI) Maximizes Outbound SMS Engagement While Mitigating Compliance Risk

Outbound contact centers can now utilize HTI to deliver customized, single-click, single texts to customers while remaining in compliance with TCPA regulations and the CFPB’s Reg. ....

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