Stay updated with breaking news from Opera Cloud. Get real-time updates on events, politics, business, and more. Visit us for reliable news and exclusive interviews.
Springboard Hospitality is an independent hotel management company based in Encino, California. Its portfolio currently comprises of 41 hotels, primarily in the West Coast and Hawaii.
Please note that the submission deadline has been postponed to 03 June 2022!
The pandemic accelerated digital transformation by 10 years (McKinsey & Company) and today's travel consumers have become more digitally and tech-savvy than ever. Many of today's travelers' service expectations are around self-service, around do-it-yourself, from online planning and booking, to preferences for contactless check-in, mobile keys, voice assistants, and communication with hotel staff via messaging. Serious technology implementations are needed to "appease" these exceedingly tech-savvy guests and their exceedingly high technology expectations. At the same time, two o...
In “normal” years, the hospitality industry spends, on average, less than 2.5% of net room revenue on IT, telecom and IT personnel payroll/benefits. This is it! Compare this to Expedia’s spend of 28%-30% of net revenue.
Many existing legacy technology installments in hospitality are closed systems they are reluctant to open up to third-party integrations, applications and solutions, depriving the property and its guests from some very innovative and much-needed applications and services.