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Using interfaces to access the multitudes of information housed within a hotel's property management system (PMS), technology vendors have on their hands a literal treasure trove of first-party training data for machine learning applications. Any primary data extraction must nevertheless be focused around specific use cases that must be tested and verified before deploying in a live environment. Thus far, we've seen lots of discussion around what's possible in the abstract for machine learning, but outside of perhaps chatbots and algorithmic rate optimization recommendations, many of the purpo...

In an era marked by continuous technological evolution, which incessantly alters the fabric of our daily reality, a book emerges that promises to illuminate the path towards the future: "We are the Glitch. Come AI, Web3 e Metaverso stanno trasformando il settore dell'Accoglienza" ("We are the Glitch. How AI, Web3, and Metaverse are Transforming the Hospitality Sector"), written by Simone Puorto and published by Dario Flaccovio Editore for the “Accadde Domani FuTurismo” series, curated by digital project manager and brand strategist Nicoletta Polliotto.

Today there are 850,000 open positions in U.S. hospitality and leisure with NO TAKERS. Similar is the situation in Europe and APAC: a lot of unfilled hospitality positions.

In a 'travelverse' of cutting-edge technology, how does the industry envision the balance between technological advancements and the preservation of authentic travel experiences and cultural interactions? How can decentralization reshape the landscape of loyalty programs? What is room tokenization? Can smart contracts be the key enabler of secure transactions in the travel ecosystem? As blockchain technology becomes more integrated into the travel industry, what challenges should we foresee regarding adoption, regulation, and ensuring a seamless user experience for travelers? Are there any po...

In this episode, host Simone Puorto sits down with Michael Ros, the visionary CEO and Co-founder of Sleap.io. Sleap.io stands out in the hospitality industry as a cutting-edge blockchain-based hotel booking platform that offers superior rates, incorporates advanced AI search tools, and supports cryptocurrency payments. Utilizing blockchain technology, Sleap.io crafts and delivers unique, personalized offers to users' digital wallets.