Ow Empowers Support Agents With Generative Ai Enabled Ticket Summarizations Without The Customer Having To Explain Issue Multiple Times Response And Tone Suggestions That Best Suit Context Of 39s Query Multilingual Agent Interface Translating Queries Into Preferred Languages In Real Time Coaching Insights Recommendations On Conversations For Increased Productivity Dynamic Workflow Generator Enables Auto Generation Workflows Both Marketing Use Cases Marketers Can Define More Nuanced Goals News Today : Breaking News, Live Updates & Top Stories | Vimarsana

San Mateo (California) [US], April 26 (ANI/PRNewswire): Yellow.ai, a global leader in Conversational AI, today announced the launch of its Dynamic Automation Platform (DAP), powered by generative AI, that enables enterprises to automate customer and employee experiences at scale with 60% reduction in their operational costs. The company also revealed a new logo as part of a rebranding strategy that reflects its vision of delivering human-like conversational experiences to accelerate enterprise growth. With a 4X growth rate in North America and an established market presence in the Asia-Pacific and Middle East markets, Yellow.ai has emerged as an industry leader since its inception in 2016. The rebranding marks a crucial milestone in the company's growth journey and reinforces its commitment to using technology, such as generative AI, to fuel innovative solutions for enterprises across its Conversational Service Cloud, Conversational Commerce Cloud, and Conversational EX Cloud produ ....

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