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Bite-Sized AI: Why Smaller Models Like Phi-3 Are Big for Business

Smaller AI models, like Microsoft's recently unveiled Phi-3-mini, prove that bigger isn't always better for business applications.

Narayana-pappu , Arthur-delerue , Raghu-ravinutala , Microsoft ,

The Rise Of AI And The Decline Of Legacy Software In Customer Service

It's clear that relying on legacy solutions is no longer tenable in today's fast-paced business landscape.

Raghu-ravinutala , Forbes-technology-council , Ai-in-customer-service , Customer-service , Reduced-operational-costs-and , First-is-the-way , Technology-council ,

Yellow.ai launches GenAI-powered Email Automation for managing email based inquiries: Best Media Info

Yellow.ai launches GenAI-powered Email Automation for managing email based inquiries: Best Media Info
bestmediainfo.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from bestmediainfo.com Daily Mail and Mail on Sunday newspapers.

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Yellow.ai launches generative AI-powered Email Automation for instant and scalable customer support

/PRNewswire/ -- Yellow.ai, a global leader in generative AI-powered customer service automation, today announced the general availability of Email Automation...

Anujaa-singh , Raghu-ravinutala , Pr-communications , Hyundai , Sony , Large-language-models , Workflow-triggering , Leveraging-natural-language-processing , Jessica-osborn , Randstad-united , San-mateo , Waste-connections

Yellow.ai unveils generative AI-oriented email automation solution for users

Yellow.ai unveils generative AI-oriented email automation solution for users
financialexpress.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from financialexpress.com Daily Mail and Mail on Sunday newspapers.

Raghu-ravinutala ,

Yellow.ai launches generative AI-powered Email Automation for instant and scalable customer support

Yellow.ai launches generative AI-powered Email Automation for instant and scalable customer support
aninews.in - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from aninews.in Daily Mail and Mail on Sunday newspapers.

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AI's Inclusive Touch: Customer Service For People With Disabilities

Achieving accessibility is a significant challenge, yet one of the most impactful areas for a business to make a tangible difference is in customer service.

United-states , Raghu-ravinutala , Customer-service-accessibility-gap-with , Centre-for-inclusive-design , Forbes-technology-council , Inclusive-design , Non-standard-speech , Technology-council ,

Yellow.ai: Yellow.ai deploys 30% of global generative AI bots domestically

While markets like the US are mostly using GenAI for customer support in a bid to cut costs, India Inc. is using them as an opportunity to grow revenues, generate business leads and sales support, Yellow.ai cofounder and chief executive Raghu Ravinutala told ET.

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Promoter tag for Prosus in Swiggy IPO; SaaS play for revenue-linked financiers

Swiggy's largest investor Prosus is likely to be tagged a promoter in the company as plans for trimming stake ahead of an IPO havent materialised. Details of this and more in today's ETtech Morning Dispatch.

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Yellow.ai deploys 30% of global generative AI bots domestically, ET Telecom

While markets like the US are mostly using GenAI for customer support in a bid to cut costs, India Inc. is using them as an opportunity to grow revenues, generate business leads and sales support, Yellow.ai cofounder and chief executive Raghu Ravinutala told ET.

India , Bengaluru , Karnataka , Raghu-ravinutala , Bajaj-auto , India-inc , Sapphire-ventures , Westbridge-capital , Salesforce-ventures , Lightspeed-venture-partners , Bajaj-auto-finance , San-mateo