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The association has posted a letter of apology on its website from the general manager of the Hyatt Regency Hotel, Patrick Gosselin.
The Hyatt Regency Vancouver has apologized after the B.C. Association of Aboriginal Friendship Centres said one of its members was subjected to anti-Indigenous racism at the hotel last month.
VANCOUVER - A Vancouver hotel has apologized for the actions of an employee after the B.C. Association of Aboriginal Friendship Centres said one of its members endured a humiliating interaction with the staff member.
The organization demanded a public apology after a hotel employee stopped its member from using a washroom during an event in February, which the association says led to the man losing control of his bladder in front of onlookers.