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Patient demand for digital payment communication — both reminders about bills, as well as text messages that enable bill payment — is on the rise, according to a recent report. This is in line with growing consumerism trends in the U.S. — patients want their healthcare payment experience to mimic the convenience and ease they have when they pay for things like travel or retail goods.
A health system's failure to offer patients with digital payment options could lead to slower collection times, create a disjointed patient financial experience, and result in decreased patient satisfaction and loyalty. At HIMSS23, Atrium Health's vice president of revenue cycle management shared how his system integrated payment into its digital front door and gave pointers to hospitals looking to do the same.
Dr. Adam Lowe to highlight the Arculus Secure Authentication Solution for the fintech market during the session, "Secure Your Digital Platform with Just A...
Revenue diversification has become an increasingly urgent and strategic focus for telcos, as they have to cope with the most pressing challenges, both internally and externally.
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