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In this article, Eduard Kuric discusses mouse interaction data, what kind of magic can be done with it, and some of the hidden pitfalls to watch out for so you get a head start incorporating them in your solutions.
• Bachelor’s Degree or equivalent experience Certificates, Licenses, Registrations Functional Skills • Existing knowledge of and expertise with a subset of the capabilities of online customer self-service • Ability to maintain established relationships necessary to influence future delivery and roadmaps, and to communicate concepts to stakeholders to influence decision making and buy-in • Ability to think strategically, properly prioritize work to ensure the best business result(s), and to drive and own decision making • General understanding of pro...