Over 40,000 Germans complained of lost or delayed post in 2023
Tens of thousands of people in Germany complained about delayed or lost letters and parcels last year, the Federal Network Agency reported on Wednesday. The number of submitted complaints totalled 41,589, the agency announced in Bonn. In 2022, there were 43,125 complaints. However, compared to 2021, when there were only around 15,000, the level of complaints is still very high. The complains pertain to the entire postal and parcel industry, although 90% of complaints are directed against the mar