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Justin Sullivan via Getty Images The COVID-19 pandemic spurred massive disruptions to the economy and labor market that have yet to abate. It also particularly underscored the plight of workers in one of the widest-held occupations in the country — nurses. Over the past year, those on the front lines have reported increasing rates of burnout, declining mental health and distrust and disengagement from the organizations employing them. Some are considering leaving their roles for jobs not involved in direct patient care or retiring. But demand ...

Dive Brief: Black adults are significantly more likely to encounter discrimination when receiving healthcare than White patients, according to a new study by the Urban Institute underwritten by the Robert Wood Johnson Foundation. While 10.6% of Black adults said they had experienced some form of discrimination based on race, ethnicity, disability, gender, sexual orientation or health condition, the number was even higher among low-income Black adults (14.5%) and Black women (13.1%). By comparison, just 3.6% of White adults say they have experienced some form of discrimination when seeking hea...

Share it This article is part of a series on what the healthcare industry looks like one year after the novel coronavirus was declared a pandemic and life in the United States began to drastically change. Healthcare workers have been pushed to their limits during the COVID-19 crisis, and some are considering a change in profession or setting as the country marks one year into the pandemic. Hospitals faced with higher turnover and shortages are paying more for those who still want the jobs. "Our workforce is tired, people are leaving nursing," Tucson Medical Center CEO Judy Rich said. The pand...

Dive Brief: Amazon is expanding its virtual care pilot program, Amazon Care, to employees and outside companies nationwide beginning this summer in a major evolution of its telehealth initiative, as the COVID-19 pandemic continues to drive unprecedented demand for virtual care. Amazon will also offer its on-demand primary care service to other Washington state-based companies and plans to expand its in-person service to Washington, D.C., Baltimore and other cities in the following months, the e-commerce Amazon Care launched 18 months ago as a pilot program in Washington state offering free te...

By Workhuman What makes hospital employees – especially clinicians – happy at work and engaged in their jobs? The root causes of employee satisfaction, or its absence, are diverse. But, independent of each institution’s specific problems, sound organizational processes to self-evaluate the work environment and effect change can improve employee satisfaction, and therefore patient satisfaction and fiscal health. It’s not merely an article of faith that satisfied hospital employees make for a better patient experience. “There are a couple of decades of evidence that happier hospital e...