HP fails to derail claims that it bricks scanners on multifunction printers when ink runs low
HP has failed to shunt aside class-action legal claims that it disables the scanners on its multifunction printers when their ink runs low. On Aug. 10, a federal judge ruled that HP Inc. must face a class-action lawsuit claiming that the company designs its “all-in-one” inkjet printers to disable scanning and faxing functions whenever a single printer ink cartridge runs low. “It is well-documented that ink is not required in order to scan or to fax a document, and it is certainly possible to manufacture an all-in-one printer that scans or faxes when the device is out of ...