Aussie contact centres rapidly move to cloud and outsourcing models
Concentrix, Datacom, Probe CX, TSA and Wipro among leading providers.
Source: arnnet.com.au
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iTWire - Probe CX and Freshworks digital collaboration spawns impressive growth for both
Two major players in the global CRM space have used Gartner Expo on the Gold Coast to put on display a cloud-based ITSM automation tool called Freshse...
Source: itwire.com
iTWire - Probe CX partners with Uniphore to boost customer experience capabilities for clients
COMPANY NEWS: Probe CX, a leading customer experience and digital transformation organisation today announced it has partnered with Uniphore, the lead...
Source: itwire.com
iTWire - Uniphore announces Unite App Alliance Partner Program to drive digital transformation to joint customers across the enterprise
COMPANY NEWS: Uniphore, the leader in conversational automation, today announced its Unite App Alliance Partner Program. A major pillar of the global...
Source: itwire.com