COVID-19 Caught Us All off Guard. Will Your Organization Be Ready the Next Time Chaos Strikes? The pandemic threw us all for a loop. But Diana Hendel, PharmD, and Mark Goulston, MD, say there are plenty of other potential disruptions around the corner. Here are six ways to prepare. Nashville, TN (April 2021)—When COVID-19 shook our world to its foundations a year ago, organizations had to reinvent themselves overnight. Supply chains faltered, consumer behaviors shifted drastically, and workers either moved home or had to navigate a maze of safety protocols. Leaders and employees alike ha...