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Investegate announcements from Naked Wines PLC, Final Results

Professional the questioning is. here. i love it. i'm just hoping that we can david, you're the repeat avoid some of the circus tactics customer here so i'm going to before the questioning begins. start with you. what's on your fall back list? >> walk us through that, paul. >> it's going to be all about >> i think maybe we could start the circus, because the with having pg&e and the government of california fall president does not have a back. defense. so i think tiffany is right that because you'd think california is the fifth largest state, our people will be tuned in, but fifth largest econ...

President, ledger stayed at the trump hotel in new york and ledger and trump are both outspoken twitter personalities. ledger didn't like something about the service. there was a street musician outside that bothered him. he tweeted how crappy the hotel is. and trump tweets back t-mobile is crappy. ledger checks out of the trump hotel. they have the running rivalry. it's not just that ledger needs something from trump's administration. he starts that merger at a deficit sort of known for his twitter mocking of president trump. if you look at the vip arrivals check-in list it tells you whether ...

>> her team can pick up any task necessary while katherine works her wheel. >> i make the bows for the wreaths so they stay fresh. >> i handle the office work. process the shipping and sometimes clip the brush. >> i train and i have my staff, and you saw today people coming in and out. i have a support group of people that i could call in at any time. >> if there really is an issue with a wreath, katherine's take on customer service is straightforward. if there's a problem, it's replaced. no questions asked. >> i've had the occasional wreath that is not -- it shed or something happened. it's a...

Is fast growing and you might have thought a younger base is creeping up. >> it is creeping up. but if you're appealing to the millennials and gen zer, they're more active on instagram and snapchat than on a facebook. ignoring comments. this is an easy one, right? super easy. >> super easy. social media is being used for customer service more than ever. millennial conditi millennial consumers expect it more than ever. it's an experience. not a department. if you have a bad customer experience online, nine out of ten chances, they won't be a repeat customer. don't ignore the dms. get back to ...