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Super fund satisfaction near record highs in June with HESTA the top fund ahead of Cbus and Unisuper


Roy Morgan Research
Super fund satisfaction near record highs in June with HESTA the top fund ahead of Cbus and Unisuper
Country:
Australia
Source: Roy Morgan Single Source Australia, January – June 2020, n=13,509, January – June. 2021, n=20,152. Base: Australians 14+ with work based or personal superannuation.
New data from Roy Morgan’s Superannuation Satisfaction Report shows an overall super fund satisfaction rating of 71.7% in June 2021 – a stunning increase of 8.6% points from a year ago in June 2020, and up 6.9% points over the last six months since December 2020.
The rating for June is just below the record high reached a month ago and continues a series of excellent customer satisfaction ratings reached over the first half of 2021 as the Australian economy recovered and Australian stock-markets reached new record highs.

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Super fund satisfaction soars to a new record high as Australia recovers from the COVID-19 pandemic


Country:
Australia
Source: Roy Morgan Single Source Australia, Nov. 2019 – Apr. 2020, n=13,501, Nov. 2020 – Apr. 2021, n=19,117. Base: Australians 14+ with work based or personal superannuation.
New data from Roy Morgan’s Superannuation Satisfaction Report shows an overall super fund satisfaction rating of 71.7% in April 2021 – an increase of 7.0% points from a year ago in April 2020, and up 10.7% points over the last six months since October 2020.
The new rating for April represents a new record high level of customer satisfaction with superannuation funds as Australia has emerged from the worst of COVID-19 experienced during much of 2020.
The period covered by these ratings is over the last six months from November 2020 – April 2021. Victoria emerged from a long second lockdown in late October and since then there have been only a few short lockdowns around the country.

Australia , Australians , Retail-super-fund-is-onepath , Roy-morgan , Superannuation-satisfaction-report , Industry-funds , Catholic-super , Retail-super-fund , Colonial-first-state , Roy-morgan-single-source-australia , Public-sector-funds