Deborah Witkiss, Insight Legal Eduardo Reyes, Law Society Gazette In the legal sector, near-universal remote working arrived overnight. Transactions underwent a digital transformation and platforms many had never heard of, such as Zoom, were suddenly in general use. Imagination, too, was applied to delivering the services, advice and support that vulnerable clients needed. Software provider Insight Legal’s chief operating officer Deborah Witkiss notes that lawyers’ scepticism about using ‘the cloud’ was instantly overcome. ‘We definitely saw a change in people being open to the idea...