Amid trauma and tragedies, NYC's subway chaplains lend a hand
A lot, it turns out. Why We Wrote This While religion is declining in the U.S., the use of chaplains is growing in workplaces as employers see spiritual care as crucial to employee well-being. The New York subway system typifies this trend, using 68 volunteer chaplains to offer guidance and counseling to workers. Chaplains with New Yorkâs Metropolitan Transit Authority are there for subway operators at their worst moments, like when someone falls or jumps in front of a moving train. But they also fill other gaps that mental health services and other employee assistance programs ma...