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iTWire - Southern Phone pays $244k for mishandling customer complaints

The Australian Communications and Media Authority (ACMA) fined Southern Phone $244,140 for failing to deal with customer complaints. Southern Phone, w. ....

Samantha Yorke , Australian Communications , Media Authority , Southern Phone , Consumer Complaints Handling Standard ,

Fines for when telcos keep complaints on hold

A phone and internet provider has been hit with a hefty fine after an investigation found dozens of customer complaints went unresolved for more than two weeks. ....

Australian Capital Territory , Southern Cross , Samantha Yorke , Ian Meikle , Australian Communications , Media Authority , Southern Phone ,

ACMA rings up $244,000 penalty for Southern Phone

Southern Phone Company Limited has been fined $244,140 by ACMA for failing to adequately manage customer complaints. ....

Samantha Yorke , Emergency Alert Service , Media Authority , Southern Phone Company , Australian Communications , Southern Phone Company Limited , Southern Phone , Public Number Database , Triple Zero ,

ACMA fines Southern Phone: 5 Tech Things to Know in Australia Today

From Southern Phone being fined by ACMA and a new CSIRO energy report, here is all the news you need to know in Australia today. ....

New York , United States , Anthony Albanese , C Gordon Bell , Samantha Yorke , Australian Energy Market Operator , New York Times , Southern Phone , Minister Anthony Albanese , Telstra Enterprise , Telstra Purple , Gordon Bell ,

Left on read: phone and internet complaints unresolved

A phone and internet provider has been hit with a hefty fine after an investigation found dozens of. ....

Southern Cross , Samantha Yorke , Australian Communications , Media Authority , Some Southern Phone , Southern Phone ,