Due to the increase in COVID-19 cases, SBI said in a tweet earlier this month that KYC will be updated based on documents received via post or registered email.
SBI Bank Alert: The State Bank of India (SB), India s largest lender, has cautioned against fraudulent calls requesting KYC Verification. The State Bank has advised its customers to refrain from sharing any sensitive details online or offline.
Synopsis Customers will have to submit proof of address and identity to their bank branch via email or post to update their KYC details. Customers taking the online route must send the required documents using their registered email address to the branch s mail address. Getty Images Last week, the State Bank of India (SBI) announced that it will allow customers to submit their documents for the purpose of updating their KYC details via email or post. SBI announced via its official Twitter handle that customers will not have to visit a branch to update their KYC details. SBI stated that it has taken this step due to the rise in Covid-19 cases and the resultant lockdowns in various states. Prior to this, account holders were required to visit the branch personally with the KYC documents.