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But there was not a mark on either of her hands. no defensive wounds. that suggested that she never saw coming. >> when she answered the door, must've been that she had money on the counter, so she saw somebody come and put it in the safe. >> that was the information that i had from the manager. money was on the counter, she had her night paperwork. had enough time for somebody to knock on the door, identify them, maybe not trust who they were, put the money in the safe, that allowed them to commit. >> there was one way to start confirming that. cheryl, the young woman who had switched shift w...

She appeared to have a bruise on the cheek like a rubbing type of a bruise. she had four of them on her stomach. >> a rubbing type of bruise. >> as if you were being dragged across the carpet. >> we also found a spot of urine where her body would have been. >> she must have been killed there and dragged behind the bed where they found her body. >> any indication she was sexually assaulted in any way? >> no. >> her clothes were not messed up. nothing to indicate that. she had no scratch marks. as we look at the body we notice faint red marks on the lips. that was interesting.

>> right. >> we just said something's wrong. >> little did they know exactly how wrong this would all turn out to be. >> coming up -- maybe it wasn't suicide. >> apparent suicide. did that make any sense to you? >> no. >> my gut was telling me there's something wrong here. >> maybe it was murder. >> the weight it went around her chin did not seem consistent with a hanging. on her face it looks like scratch marks, like maybe she's pulling at whatever as round her neck, trying to get it off. you can see where her bed was pushed out of place. it appeared that there was a struggle. >> when "dateli...

>> i don't even know if she was seeing anybody or who else she was doing things with. she really pushed me out of her life. >> lloyd spoke with police for over an hour. as the interview ended, he had a question. when could the kids retrieve their stuff? >> in case i could pass on word there any idea when the kids could get into the house to -- >> we'll look into that too. >> if it were a simple suicide, the investigation wouldn't take long. but new york state investigator eric heard, who was among the first on the scene, thought not so fast. >> my gut was telling me there's something wrong her...

>> it wasn't just cop intuition. there was physical evidence in his experience inconsistent with a suicide. starting with a position of the thin nylon rope on michele's body. >> the way that it went around her chin did not seem consistent with a hanging. >> he noticed wounds on michele's head, too. >> on her face it looks like scratch marks, like maybe she's pulling at whatever is around her neck, trying to get it off. >> and then there was michele's friend rose. she rushed up to the scene with something urgent to say. >> apparent suicide. did that make any sense to you? >> no. >> she had told...