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Salesforce and Apple Expand Partnership, Bringing Augmented Reality, New Capabilities to Service Cloud - Vimarsana News

Salesforce and Apple Expand Partnership, Bringing Augmented Reality, New Capabilities to Service Cloud

Apple Messages for Business in Service Cloud allows customers to get AI-assisted support, schedule appointments, complete purchases, and more. Apple’s ARKit in the Salesforce Field Service mobile app brings augmented reality capabilities to field technicians, helping them resolve service issues more

Yellow.ai Announces Listing of its Generative AI-powered Voicebots and Chatbots on Zendesk Marketplace - Vimarsana News

Yellow.ai Announces Listing of its Generative AI-powered Voicebots and Chatbots on Zendesk Marketplace

/PRNewswire/ -- Yellow.ai, a global leader in Conversational AI, today announced their partner listing on the Zendesk Marketplace, enabling enterprises with...

Silver Star Elevates First Call Resolution by 83 Percent While Surpassing Growth Plans in Record Time, Earning Calix 'Giant of Customer Service and Support' Award Seite 1 - Vimarsana News

Silver Star Elevates First Call Resolution by 83 Percent While Surpassing Growth Plans in Record Time, Earning Calix 'Giant of Customer Service and Support' Award Seite 1

12.12.2023 - Calix, Inc. (NYSE: CALX) honored its customer, Silver Star Communications (Silver Star), with a 2023 Calix Innovations Award, recognizing them as a “Giant of Customer Service and Support.” The award spotlights Silver Star for maintaining customer ... Seite 1

Salesforce and AWS - why their marketplace alliance matters - Vimarsana News

Salesforce and AWS - why their marketplace alliance matters

To market, to market...

Propel Software Extends the Digital Product Thread to Customer Assets - Vimarsana News

Propel Software Extends the Digital Product Thread to Customer Assets

Connecting Product, Commercial, and Service Operations Improves Field Service and Product Quality; Enhances Customer Satisfaction; Enables IoT Connected Product Initiatives