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While markets like the US are mostly using GenAI for customer support in a bid to cut costs, India Inc. is using them as an opportunity to grow revenues, generate business leads and sales support, Yellow.ai cofounder and chief executive Raghu Ravinutala told ET.
While markets like the US are mostly using GenAI for customer support in a bid to cut costs, India Inc. is using them as an opportunity to grow revenues, generate business leads and sales support, Yellow.ai cofounder and chief executive Raghu Ravinutala told ET.
/PRNewswire/ -- Yellow.ai, a global leader in Conversational AI, today announced their partner listing on the Zendesk Marketplace, enabling enterprises with...
Yellow.ai, which handles more than 12 billion conversations across more than 85 countries annually, uses generative AI to self-serve 90 per cent of incoming customer queries, reduces operational costs by 20 per cent by migrating to AWS, , Yellow.Ai, Amazon Web Services
/CNW/ -- Yellow.ai, a global leader in conversational AI, today announced tenfold growth in North America over two years. This remarkable success is attributed...