Service Data Management News Today : Breaking News, Live Updates & Top Stories | Vimarsana

Plan goal. And the trends are related only to this current audit period. So actually for all of these, ill just note that any metric that ends in a. 1 is a Key Performance indicator. These are ones that people can play with online. So in terms of the goal related plan, crimes are down, which is a positive trend. And im not going to go through all of these. You can find them in the report, which ill remind you guys later. So in the second goal, overall Customer Satisfaction is up, and for reference, a 2. 5 is a neutral score. So this is actually 3. 2. Its pretty good. Gaps and bunching refers t...

A positive trend. And im not going to go through all of these. You can find them in the report, which ill remind you guys later. So in the second goal, overall Customer Satisfaction is up, and for reference, a 2. 5 is a neutral score. So this is actually 3. 2. Its pretty good. Gaps and bunching refers to multiple buses all coming at once, and then having a gap between service. Really influences peoples daytoday feeling with muni, and its a big deal. So during this term, gaps improved, but bunching got worse. So the city charter calls for sfmta to be on time system wide at least 85 of the time,...