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Top News In Servicemax Inc Today - Breaking & Trending Today

How do you know if you are making money on your service contracts?

To stay proactive and predictive on service contract levels, you need to know your selling price and how to manage your margin through cost. Coen Jeukens shares his practical three-step process for ServiceMax. ....

Artner Zone , Customer Service Management ,

Field service works better when supply chain and service execution work together

ServiceMax's Coen Jeukens shares the key points from conversations he has with customers when doing ride alongs on service call-outs. Read his practical takeaways that the field service industry can learn from. ....

What Value Does Asset Data Hold , Artner Zone , Connected Manufacturing , Customer Service Management , Igital Enterprise In The Real World ,

Technicians are concerned about the future of field service. Are we listening?

Sumair Dutta of ServiceMax considers an important question of employee engagement - technicians are well-positioned when it comes to the future of field service. Are we actively seeking and valuing their opinions? ....

Coen Jeukens , Bain Company , Artner Zone , The New Professional And It Asa Service , Future Of Work , Talent Management ,