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Local online shopping retailers are enraged over multinational e-commerce disruptors Shein and Temu, accusing them of anti-competitive practices, which they both deny.
Thousands of US women say hair relaxers have put them at higher risk of uterine cancer. In South Africa some products were previously found to be ‘like drain cleaner’.
The eGadgets website offers electronics at ridiculously low prices, but consumers who got their fingers burnt say it doesn’t deliver and doesn’t refund.
The Consumer Tribunal recently imposed an administrative penalty of R1 million on Vodacom for contraventions of the Consumer Protection Act.
How do you know who you really buy from when you shop online and who is responsible to resolve your complaint?