Cue Clothing Co expands CIO role to CIDO
Brings in experienced retail IT chief.
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Brings in experienced retail IT chief.
As Shane Lenton pushes ahead with startup.
A new partnership between Uber and Shippit could see Sydneysiders wearing a brand-new outfit in the space o...
A special CMO, CIO and SAP virtual event Bridging the experience – expectation gap with customers is the tricky task organisations are faced with today, and digital, data and a human touch are the tools they must harness to succeed. According to SAP Customer Experience’s new research, Heart Matters: why customer experience is an affair of the heart, customers in Australia have ever-higher expectations of their favourite brands, from transparency and security of personal data to frictionless interactions across channels in a responsive and personalised manner. Today’s customers want eng...
Source: Unsplash/Victoria Heath. Australian omnichannel experience platform Brauz has expanded its offerings to allow customers to shop in physical stores from their own homes via Zoom, helping retailers struggling with lockdown and restrictions to sell direct to their audience. Customers can now organise to book a virtual shopping appointment through Brauz client’s websites, which will prompt an email and text with a link to a Zoom call. “Consumer behaviour is evolving at an unprecedented rate and businesses are looking for technology partners that can provide immersive experiences, remo...