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Tucked away on a quiet side street in downtown Bennington, Vermont, is the public library. It’s an imposing brick building, remodeled in the 1930s to
Why the newest member of BT’s contact centre is a chatbot With customer demand for digital engagement growing, the financial services company saw an opportunity to add an entirely new customer service tool BT recently launched a 24/7 online virtual assistant ‘Blue’, which supports advisers and their clients seeking immediate responses to common questions, step-by-step guides and connecting people to one of our specialised support teams. The chatbot is learning ‘on the job’ and in a single week has helped over 900 people and responded to more than 2000 queries for the financial servi...
Finding a way to stop chemotherapy from damaging the heart There could be an intervention on the horizon to help prevent heart damage caused by the common chemotherapy drug doxorubicin, new research suggests. Scientists found that this chemo drug, used to treat many types of solid tumors and blood cancers, is able to enter heart cells by hitchhiking on a specific type of protein that functions as a transporter to move a drug from the blood into heart cells. Kevin Huang By introducing another anti-cancer drug in advance of the chemo, the researchers were able to block the transporter protein,...
Finding a way to stop chemotherapy from damaging the heart Study suggests drug intervention may prevent doxorubicin-induced cardiac injury There could be an intervention on the horizon to help prevent heart damage caused by the common chemotherapy drug doxorubicin, new research suggests. Scientists found that this chemo drug, used to treat many types of solid tumors and blood cancers, is able to enter heart cells by hitchhiking on a specific type of protein that functions as a transporter to move a drug from the blood into heart cells. By introducing another anti-cancer drug in advance of the...