Dark patterns: Govt releases guidelines for public consultation
These dark patterns mislead people into doing something they originally did not wish to do, such as paying for items or services they did not intend to buy.
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These dark patterns mislead people into doing something they originally did not wish to do, such as paying for items or services they did not intend to buy.
The online shopping portals use various means to nudge the consumers to buy more, or often manipulate their choices. Sounds familiar; This is done by introducing certain changes in the design pattern of the online platforms. Such malicious design changes are called dark patterns.
The Consumer Affairs Department on Thursday sought public feedback on draft guidelines aimed at preventing and regulating "dark patterns" -- which relate to ways adopted by e-commerce platforms to manipulate customer behaviour.The ...
The task team that was constituted on 28 June, submitted the draft guidelines to the nodal Consumer Affairs Ministry on 14 August, , darkpatterns, Online Players, guidelines, consumer affairs ministry
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