KQED KQED Newsroom April 25, 2015
Ridership is soaring and Passenger Satisfaction is sinking. Scott shaver spoke with barts general manager, grace crunican. Welcome to newsroom. Thank you. What do you see as the biggest challenge facing bart . Well, we have a couple of challenges on our plate. We have the challenge of new riders wanting more of our service. We have the highest ridership ever. We have challenge of replacing almost the entire system. Were about 45 years old in construction. 42 years from the publics point of view. And we dont have the money to replace all of that. Whats your experience . Generally, really great....