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City walk-in utility customer service centers temporarily reclosing

The city says the closures are in response to rising COVID-19 cases and the quickly spreading omicron variant. ....

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Water Mission partners with Austin Disaster Relief for free plumbing services

Water Mission partners with Austin Disaster Relief for free plumbing services
Austin American-Statesman
Water Mission offers plumbing help
Water Mission, a Christian engineering nonprofit, is collaborating with Austin Disaster Relief Network and Plumbers Without Borders to provide free services to Central Texas residents with burst pipes and extensive water damage from Winter Storm Uri.
The groups will collaborate to mobilize skilled volunteer labor and plumbing-related materials and supplies, getting safe water flowing in homes for the most vulnerable residents, including the elderly, disabled, uninsured and underinsured.
Homeowners who need plumbing repairs as a result of the frigid temperatures can call the Crisis Cleanup Hotline at 800-329-8052 to request assistance. ....

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City of Austin reopening north branch utility payment center

City of Austin reopening north branch utility payment centerÂ
By FOX 7 Austin Digital Team
PublishedÂ
AUSTIN, Texas - The City of Austin says that its North Utility Customer Service Center will reopen Monday after it closed temporarily due to the COVID-19 Stage 5 alert.
Customers will be able to obtain assistance with their utility bills, make payments, and obtain information about payment assistance options.
The site at 8715 Research Blvd., Suite 115 is open Monday, Wednesday, and Friday from 8 a.m. to 3 p.m. and Tuesday and Thursday from 10 a.m. to 5 p.m.
The East Utility Customer Service Center remains closed until further notice and the South Utility Customer Service Center is closed for repairs sustained during the winter storms; once repairs are complete, this site will also reopen, says the city. ....

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