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Khoros Champions Agent Health with Platform Enhancements for Digital Contact Centers

The company's 2022 Spring Innovation Release includes new AI for agents, expanded channels for engagement, and predictive workflows to meet customer expectations Khoros, an award-winning leader ....

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CX Newsbyte: Google Helps PayPal Speed Digital Transformation, Zoom adds New Events Platform and More News

Google and SAP help PayPal speed up digital transformation, Zoom adds Zoom all-in-one events platform, Klaviyo adds $3 million in funding and more CX news. ....

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Khoros rolls out Spring Innovation Release

Khoros rolls out Spring Innovation Release
The overall focus of the release is to streamline the work of marketers while facilitating the creation of better customer connection and customer experience.
by Natasha Bach
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