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Max Life Insurance achieves claims paid ratio of 99.22 percent during FY 2019-20

IT News Online - Max Life Enhances Contactless Services for Customers, Redefines its After Sales Experience


Max Life Enhances Contactless Services for Customers, Redefines its After Sales Experience
NewsVoir
Max Life /
Company ), has strengthened its commitment to customers by introducing digital servicing initiatives that has helped bring greater agility, innovation and customer delight amidst the pandemic.
In the last six months, Max Life has introduced a range of digital initiatives that are completely contactless and paperless, across most of its channels including the company s branch offices. The company has overhauled majority of the physical servicing touchpoints to digital and enabled more options of self-serve on its website.
The company also built an OTP authentication workflow which has eliminated need for physical servicing forms in many work steams. Max Life had also recently introduced WhatsApp for customer servicing, where they integrated their AI based chatbot ....

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Max Life enhances contactless services for customers, redefines its after-sales experience


Max Life Insurance Company Ltd ( Max Life / Company ), has strengthened its commitment to customers by introducing digital servicing initiatives that have helped bring greater agility, innovation and customer delight amidst the pandemic.
In the last six months, Max Life has introduced a range of digital initiatives that are completely contactless and paperless, across most of its channels including the company s branch offices.
The company has overhauled the majority of the physical servicing touchpoints to digital and enabled more options of self-serve on its website.
The company also built an OTP authentication workflow which has eliminated the need for physical servicing forms in many work steams. ....

Sum Assured In Force Of Rs , Max Financial Services Ltd , Max Life Insurance Co Ltd , Max Life Insurance Company Ltd , Max Life , Manu Lavanya , Chief Operations Officer , Interactive Voice , Life Insurance Co Ltd , Mitsui Sumitomo Insurance , Sum Assured , தொகை உறுதி இல் படை ஆஃப் ர்ச் , அதிகபட்சம் நிதி சேவைகள் லிமிடெட் , அதிகபட்சம் வாழ்க்கை காப்பீடு இணை லிமிடெட் , அதிகபட்சம் வாழ்க்கை காப்பீடு நிறுவனம் லிமிடெட் , அதிகபட்சம் வாழ்க்கை , மனு லாவண்யா , தலைமை செயல்பாடுகள் அதிகாரி , ஊடாடும் குரல் , வாழ்க்கை காப்பீடு இணை லிமிடெட் , மிட்ஸ்யூயீ ஸூமிடோமொ காப்பீடு , தொகை உறுதி ,