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He used to kill them. fbi director told reporters in a closed door session his people made a mistake that was a of heart breaking importance that, quote, rips all of our hearts out. >> it just shows how a bureaucratic mistake can cost human life. >> reporter: the director says the fbi examiner doing roof's background check didn't discover roof admitted to illegally possessing drugs when he was arrested in late february. that information would have prevented roof from passing the background check and buying the gun. >> regulation if he was a drug user he shouldn't have got a gun and abundant in...

Report. local prosecutors did not respond to her request for more information, so a friend of one of the victims told cnn, he's just stunned. >> i am really shocked at the news that i've heard today. to be very honest with you, i did not hear this before today and i really can't authenticate it, but it's shocking to me. >> reporter: pamela brown is following this for us. pamela? >> reporter: good morning. this shows a huge breakdown in the background check system which is run by the fbi. fbi director james comi knitting that a series of -- the man who confessed to gunning down nine people insi...

What does that mean, first of all, and how reliable are though tests, in your opinion? >> in my opinion, i'm not a big fan of polygraph. it's usually only as reliable as the skill of the examiner doing it and usually it comes down to that person's interviewing skills, as much as the machine. i don't think they are extremely accurate. then they come up with an conclusive so in a way that doesn't mean anything to me. >> when you hear this story, what is your gut feeling tell you about this boyfriend? he said that he hasn't even looked for legal assistance or advice because he is innocent. do you...

Let into the picture, you know? so, of course, trust was a huge or deal in the relationship. so, yes, it was stressful at times from hearing from her. >> do you trust him, that he is doing what he can to help her? >> no, i did not. >> do you and your family trust him? >> no. >> what is your biggest concern about him? >> he likes -- i think he likes the hot stuff. he didn't always give the truth out 100%. likes he talks his way around things. >> we just want to point out he did tell nancy grace he took a polygraph and the results were inconclusive but he says i've been 100% completely honest wi...