Taj Hotels CEO on the Sweeping Strategy Behind Delivering Best-Ever Financials
Puneet Chhatwal, managing director & CEO of Taj Hotels, talks to Skift about how his company is poised to pave the future of hospitality.
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Puneet Chhatwal, managing director & CEO of Taj Hotels, talks to Skift about how his company is poised to pave the future of hospitality.
Loyalty programs are not new in the airline and hotel industries, dating back to early 1980s when American Airlines introduced AAdvantage, one of the world’s first travel loyalty programs. Hotel chains quickly jumped on board, with Holiday Inn and Marriott being credited with the first hotel loyalty programs in 1983. Since then, loyalty programs have not only been an effective marketing tool for increasing customer loyalty, but also for increasing repeat customers and revenue for hotels.
The Indian Hotels Company Limited (IHCL), India’s largest hospitality company, reported its consolidated and standalone financials for the fourth quarter ending March 31st, 2022 and the full year FY 2021-22.
Taj Dubai and Taj Jumeirah Lakes Towers, the award-winning hotels of the world’s strongest hospitality brand, Taj will be offering exceptional experiences on stays and dining, curated exclusively for guests of Expo 2020.
<div> Taj Dubai and Taj Jumeirah Lakes Towers, the award-winning hotels of the world’s strongest hospitality brand, Taj will be offering