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ByteDance's Douyin makes instant refunds mandatory, following PDD, Taobao and JD.com amid fierce e-commerce competition

Merchants selling on the short video app Douyin can no longer opt out of the option to instantly refund up to US$211 before receiving returned goods. ....

Eddie Wu Yongming , Alibaba Group Holding , National Bureau Of Statistics , York Stock Exchange On , South China Morning Post , National Bureau , South China Morning , New York Stock Exchange , E Commerce , Online Shopping , Short Video , Live Streaming ,

New refund policies from Alibaba's Taobao and JD.com spark fears of customer abuse among merchants

Some merchants have raised concerns that consumers may look to exploit the terms of these ‘refund only’ policies, hitting their operations. ....

Zhang Yi , Tang Guangyao , Jd Com , E Commerce ,

Chinese e-commerce giant JD.com wins antitrust lawsuit against Alibaba

The Beijing High People’s Court on Friday ruled that Alibaba ‘abused its market dominance’ and ordered the Taobao and Tmall operator to pay US$141 million in damages. ....

Alibaba Group Holding , South China Morning Post , High People Court On , Beijing High People , E Commerce , Jd Com , Alibaba Group Holding , Monopolistic Practices , Eijing High Peoples Court , Picking One From Two , Antitrust Investigation , State Administration For Industry And Commerce , State Administration For Market Regulation , Efund Only Policy ,

Chinese e-commerce firms JD.com and Alibaba's Taobao roll out 'refund only' policy to shoppers, heating up rivalry with budget retailer Pinduoduo

The two e-commerce giants are taking a leaf out of the playbook of budget online retailer Pinduoduo, which has had that policy in place since 2021. ....

Richard Liu Qiangdong , Jack Ma , Chen Hudong , Zhuang Shuai , South China Morning Post , South China Morning , Single Day , E Commerce , Jd Com , Alibaba Group Holding , Efund Only Policy , Pdd Holdings , Eak Domestic Consumer Spending , Jack Ma , Richard Liu Qiangdong , Lie Flat , Singles X27 Day ,

Alibaba promotes millennials to key e-commerce leadership roles

Alibaba has promoted a younger cohort to lead key Taobao and Tmall operations after the conglomerate’s CEO Eddie Wu took direct control of the e-commerce unit. ....

New York , United States , China General , Wang Tingxiang , Eddie Wu , Joe Tsai , Liu Yiman , Jack Ma , Chen Weiye , Daniel Zhang , Liu Bo , Cheng Daofang , Alibaba Group , Entertainment Group , Global Digital Business Group , Cloud Intelligence Group , Tmall Group , Local Services , Digital Media , Human Resources , E Commerce , Online Shopping ,