SFGTV December 1, 2014
Getting feedback so they dont know what to say what is the improvement. Number one and our observation is correct tocy its uneven and some operators do a terrific jimbo bob city job we need to number one well refocus a special aspect of training not only for operators on customer service, and, secondly, this will this help will be available in 3 languages to help the operators make the announcements, if you will, a script or guidance if in how they do that and well train not only the operators but our station agents and front line employees thats along with some of the if we can go to a simila...