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/PRNewswire/ -- Islamic Center of Southern California and Bayan Islamic Graduate School are proud to host a groundbreaking conference, "Islam and Artificial...
HSMAI Staff recently had the opportunity to chat with David C. Edelman, a speaker at the HSMAI Commercial Strategy Conference, June 25-26 in Charlotte. David is author of the upcoming book, Personalized: Customer Strategy in the Age of AI, and is a sought-after advisor on digital transformation and marketing. As CMO, David guided Aetna (now part of CVS Health) through becoming a digitally oriented, customer-centric brand. Repeatedly recognized by Forbes as one of the “Most Influential CMOs in the World,” and by AdWeek as one of the “Top 20 Marketing and Technology Executives,...
Article - Customer Experience in the Age of AI - HSMAI Staff recently had the opportunity to chat with David C. Edelman, a speaker at the HSMAI Commercial Strategy Conference, June 25-26 in Charlotte. David is author of the upcoming book, Personalized: Customer Strategy in the Age of AI, and is a sought-after advisor on digital transformation and marketing.
Long career for transportation operations and finance expert included a long stint as the U.S. Transportation Dept chief operating officer and leadership of two major U.S. urban transit systems.
Technology executives must position their teams to drive growth by continually innovating, improving experiences, and fostering competitive advantage.