Tech transformation take off - how business travel giant CWT navigates the COVID-19 pandemic
Read later Audio version Summary: Rachel O’Brien, Chief Technology Transformation Officer, describes how the transformation plans changed and benefited CWT as the pandemic clouded global business travel (Image by Jan Vašek from Pixabay ) We have had to make it clear that the extent of the change was very large and not just a single event. Rachel O'Brien is Chief Technology Transformation Officer at travel management company CWT; as a person charged with delivering technology transformations, the impact of the COVID-19 pandemic was a transformation of the scale that few could have predicte...