How online therapy became exploitative and dangerous
Online counselling and AI chatbot therapists are on the rise – but many people report them to be ineffective... and in some cases dangerous
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Online counselling and AI chatbot therapists are on the rise – but many people report them to be ineffective... and in some cases dangerous
Referrals to mental-health services rose 22 per cent between 2019 and 2022 – no great surprise given the pandemic – but rather than improving since then, one in four of us now face a mental-health issue each year. The associated impact costs UK employers more than £50 billion a year, and there are 1.8 million people on NHS waiting lists for mental-health services. Waiting lists for those referred for counselling or talking therapy can, in some areas, be months long.