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Top News In Ticket Refund Application Today - Breaking & Trending Today

Air Canada must honor refund policy invented by airline's chatbot - Vimarsana News

Air Canada must honor refund policy invented by airline's chatbot

Air Canada appears to have quietly killed its costly chatbot support.

Air Canada has to pay for mistake made by chatbot, B.C. Civil Resolution Tribunal rules - Vimarsana News

Air Canada has to pay for mistake made by chatbot, B.C. Civil Resolution Tribunal rules

Air Canada has been ordered to pay a passenger hundreds of dollars in damages after its chatbot gave incorrect advice, resulting in expanded costs.

Air Canada found liable for chatbot's bad advice on plane tickets - Vimarsana News

Air Canada found liable for chatbot's bad advice on plane tickets

Air Canada has been ordered to pay compensation to a grieving grandchild who claimed they were misled into purchasing full-price flight tickets by an ill-informed chatbot.

Source: cbc.ca