Air Canada must honor refund policy invented by airline's chatbot
Air Canada appears to have quietly killed its costly chatbot support.
Source: arstechnica.com
Stay updated with breaking news from Ticket Refund Application. Get real-time updates on events, politics, business, and more. Visit us for reliable news and exclusive interviews.
Air Canada appears to have quietly killed its costly chatbot support.
Air Canada has been ordered to pay a passenger hundreds of dollars in damages after its chatbot gave incorrect advice, resulting in expanded costs.
Air Canada has been ordered to pay compensation to a grieving grandchild who claimed they were misled into purchasing full-price flight tickets by an ill-informed chatbot.