What Really Happens to Amazon Returns
Returns are at a record high as online shopping booms. Now Amazon is trying to destroy less inventory with new options to refurbish, resell and liquidate items.
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Returns are at a record high as online shopping booms. Now Amazon is trying to destroy less inventory with new options to refurbish, resell and liquidate items.
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Business owners and retailers cite supply chain issues and worker shortages to a rise in return costs that some sellers say isn't worth it, telling customers to keep their unwanted goods.
With online sales expected to hit a record this year, returns could reach new heights, too. But many retailers are not equipped to take their products back.
Optoro, provider of returns services for retail and ecommerce, has raised $25 million in a funding round led by Zebra Technologies.