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Palo Alto reaffirmed on Monday its commitment to stick with Pets In Need as the city's animal service provider even as some City Council members urged a broad reevaluation of the rocky partnership.
As the Palo Alto City Council prepares to ink a new and more costly long-term contract with the nonprofit Pets In Need to run the city's animal shelter, former and current staff are coming forward to warn of the agency's dysfunction.
Seeking to mend their relationship after two years of acrimony, Palo Alto and Pets In Need took a step toward a new deal that would keep the nonprofit in charge of the city's animal shelter for another five years.