Service Delivery Division Manager at Allstate / Insurance Journal Jobs
Lead employee value proposition initiatives for Customer Service organization Leads projects and participate in teams focused on driving business strategies for the Customer Service organization. Works with change management and integration of various work streams within the organization. Manages multiple front-line leaders, including virtual leaders, by providing appropriate direction, monitoring employee and division/department performance and implementing action plans. Career counsels with frontline leaders/direct reports, evaluates and administers performance management Measures work requ...