Live Breaking News & Updates on Uilding Cx Enhancement Solutions For All Industry Verticals

Marlborough (Massachusetts) [US], December 1 (ANI/PRNewswire): Quantiphi, an AI-first Digital Engineering company, launched the Qollective.CX platform that leverages AI to simplify experience management for enterprise customers. Quantiphi has had significant successes with Conversational AI, building CX enhancement solutions for all industry verticals, especially Healthcare, Banking & Financial Services, and Public Sector. The company deeply integrates with Google Cloud Contact Center AI in its offerings and received the Google Breakthrough Partner of the Year Award - North America, majorly attributed to Quantiphi's prowess in CCAI among other specializations The Changing Experience Landscape Organizations worldwide are prioritizing digital transformation in response to the pandemic-altered consumer behavior. Gartner's 2021 Digital Business Acceleration Survey reports that enhancing customer experiences and improving employee productivity are the top business objectives for ....

United States , Gaurav Johar , Contact Center Platform , Digital Business Acceleration , Google Cloud Contact Center , Banking Financial Services , Lighthouse Program , Digital Engineering , Financial Services , Google Breakthrough Partner , Year Award , Business Acceleration Survey , Customer Data Platforms , Virtual Agents , Marlborough Massachusetts Us , Ecember 1 Ani Prnewswire Quantiphi , N Ai First Digital Engineering Company , Aunched The Qollective Cx Platform That Leverages Ai To Simplify Experience Management For Enterprise Customers Quantiphi Has Had Significant Successes With Conversational , Uilding Cx Enhancement Solutions For All Industry Verticals , Especially Healthcare , Banking Amp Financial Services , Nd Public Sector The Company Deeply Integrates With Google Cloud Contact Center Ai In Its Offerings And Received Breakthrough Partner Of Year Award North America , Ajorly Attributed To Quantiphi 39s Prowess In Ccai Among Other Specializations The Changing Experience Landscape Organizations Worldwide Are Prioritizing Digital Transformation Response Pandemic Altered Consumer Behavior Gartner 2021 Business Acceleration Survey Reports That Enhancing Customer Experiences And Improving Employee Productivity Top Objectives For Enterprises Looking Fora Holistic Strategy Achieve Aforementioned Goals Some Of Key Operational Challenges Faced By Correspond 1 Poor Due Long Wait Times Query Resolution Multiple Transfers Between Agents 2 Disproportionate Amount Time Spent On Lower Order Tasks Leading Low Job Satisfaction High Attrition 3 Lack An Integrated Ecosystem Existence Disparate Data Sources Negatively Impact Live Agent Operations What Qollective Cx Offers With , He Company Aims To Offera Single Platform Play That Can Be Leveraged By Enterprise Customers Address The Above Mentioned Challenges Comprises Six Key Modules Designed Bridge Targeted Experience Modernization Gaps Occur At Various Stages Of 39 Journey Intent Warehouse It Offersa Variety Pre Built , Ndustry Specific Virtual Agents For Quick And Easy Deployment Sqrutinizera Continuous Workbench That Ensures The Agent Is Learning Getting Smarter To Drive Better Cx Faster First Call Resolution Gateqeeper Offersa Seamless Connection Advanced Ai Capabilities Traditional Contact Centers Where Native Connectivity Between Center Platform Doesn 39t Exist Qompositor It Enables Organizations Integrate Disparate Systems Such As Crms , Customer Data Platforms ,