Stay updated with breaking news from Ulrika Biesert. Get real-time updates on events, politics, business, and more. Visit us for reliable news and exclusive interviews.
Swedish furniture giant Ikea saw a five-fold increase in net profit for its full-year 2023 which ended in August, boosted by rising sales, Ingka Group which owns most Ikea franchises said Wednesday. Ingka accounts for more than 90 percent of Ikea's sales, which totalled 47.6 billion euros in 2023.
Swedish furniture giant Ikea saw a five-fold increase in net profit for its full-year 2023 which ended in August, boosted by rising sales, Ingka Group which owns most Ikea franchises said Wednesday.
Ikea interior design training: The company is upskilling thousands of call centre workers as artificial intelligence answers queries.
In April, IKEA expanded its interior design services to the UK and United States, after previous launches in parts of Europe, Australia, the United Arab Emirates and elsewhere.
To handle routine customer queries, IKEA has introduced an artificial intelligence (AI) bot called Billie.